Frequently Asked Questions

Your indie

I don’t have time to set up my account. Do you offer an account set up service?

Yes, we do! Please send a note to our concierge team at to get started.

Is indie really free?

Yes! You do not require a credit card to use indie, you’ll pay a commission only on successful bookings.

How do I cancel my indie account?

You can cancel and deactivate your indie account at any time. Email us at

Do you charge commissions on online payments?

No. indie itself does not charge commissions on payments that you collect via your own Stripe or Coinbase account. You will only pay the commission rates per OTA that you use to integrate via indie. We will make sure those are clear to you before you confirm that integration. If you don't have a payment provider you will have the option to let indie take care of payment and transaction fees based on a % commission on successful bookings.

How can I request a new feature?

We love customer feedback and believe the best products are built in response to requests. Please email our founder, Janice, with these requests directly at

Become a

Who can list on indie Market?

indie works with hosts offering tours, attraction tickets, city cards, cooking classes, transfers, multi-day tours and museum exhibit tickets. 

What is required to apply? 

You'll need to be an authorised host and fill out the application with your company info and social media or website so we can learn more about your business. Once you're confirmed, we'll need your business registration, liability insurance, and banking details for payout.

How do hosts get paid? 

You'll get paid monthly for bookings that are completed, minus commission. 

More info here:

Where can I learn more?

If you'd love a chat and have a few minutes, our team are happy to help. You can contact us here, or book a call. We'd love to learn more about you.

Any other questions?

Email our team directly at

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