Frequently Asked Questions

Yes, we do! Please send a note to our concierge team at hello@indietravel.co to get started.

Yes! You do not require a credit card to use indie, you’ll pay a commission only on successful bookings.

You can cancel and deactivate your indie account at any time. Email us at hello@indietravel.co

No. indie itself does not charge commissions on payments that you collect via your own Stripe or Coinbase account. You will only pay the commission rates per OTA that you use to integrate via indie. We will make sure those are clear to you before you confirm that integration. If you don't have a payment provider you will have the option to let indie take care of payment and transaction fees based on a % commission on successful bookings.

We love customer feedback and believe the best products are built in response to requests. Please email our founder, Janice, with these requests directly at hello@indietravel.co

indie works with hosts offering tours, attraction tickets, city cards, cooking classes, transfers, multi-day tours and museum exhibit tickets. 

You'll need to be an authorised host and fill out the application with your company info and social media or website so we can learn more about your business. Once you're confirmed, we'll need your business registration, liability insurance, and banking details for payout.

You'll get paid monthly for bookings that are completed, minus commission. 

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More info here: docs.indietravel.co/how-do-i-get-paid-indie-travel/

If you'd love a chat and have a few minutes, our team are happy to help. You can contact us here, or book a call. We'd love to learn more about you.

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